The QLCW Week
From June 17 to June 21, 2024
This period will mark the week dedicated to QLCW. → Managing personnel as a competitive advantage.
3.5% improvement in employee satisfaction leads to a 1.3% increase in customer satisfaction, resulting in a 0.5% profit boost. (Harvard Business Review)
🥳 Develop coopetition and embrace an internal marketing mindset by measuring satisfaction and boosting motivation to maintain a win-win dynamic within the company.
This will be the challenge of the week, aiming to embed this approach in long-term sustainability.
Wishing you a great week ahead.